Testimonials

America's Family Doctors
America's Family Doctors (www.afdclinics.com) is a family medical practice based outside of Nashville, TN. The company has 30 employees across two separate offices in Brentwood and Smyrna. The clinic uses a state-of-the-art, computerized paperless system to track all patient data, and to serve its patients in a more time-efficient manner.

"Tape just wasn't trustworthy," said Dr. Steve Samudrala, one of the doctors at America's Family Doctors. "Testing the backups was a pain and we were never sure if the backups were being performed correctly. Getting the data offsite was also problematic and not worth the cost or time."

"What we like about LiveVault is that we don't have to buy any equipment or manually perform any backups—all of our data is automatically backed up on a continuous basis," said Dr. Samudrala. "LiveVault also gives us the ability to easily test our restores, so we can be confident that all our data is being backed up without any problems."

"LiveVault TurboRestore is great, because in our business, we need immediate access to our medical records," said Dr. Samudrala. "If we need to restore large medical record files, TurboRestore assures us that it's recovered in an instant, so we don't need to delay our work."

What LiveVault provides most to Family Doctors, though, is peace of mind. Dr. Samudrala says that LiveVault helps him grow his business without any worries. "What we bought with LiveVault is confidence that our data is secure. We can't grow without that confidence, so it's nice to have a partner such as LiveVault that assures us that our data is always protected."

Adams Outdoor Advertising
Adams Outdoor advertising is the sixth largest provider of outdoor billboard advertising in the U.S. In the advertising business, a company's past accomplishments are paramount to securing future business. Prospective clients need to see the results that an advertising campaign has secured. For Adams Outdoor Advertising, they have a bevy of past campaigns that they love to point their prospective customers to because of their success. However, this information all resides on the company's server, and to lose any of that information would cripple the company.

"This electronic data is our lifeblood. Our server holds critical customer information, details on our campaigns, advertising pictures, inventory, as well as everything from billing and accounting to marketing information," said Ron Lewis, Controller of Adams Outdoor Advertising. "Not only that, but our data is constantly changing and growing. If we lost any of this information, it would seriously compromise our ability to effectively do business."

"I have a friend in the banking industry, who also has significant amounts of business-critical electronic data, and she recommended that I look at the LiveVault Online Backup and Data Recovery Service," said Lewis. "I was impressed. A short while later, our corporate office also suggested that we consider LiveVault. Many backup vendors promise reliability, but to hear the benefits of the service first-hand from real users made a difference."

Lewis said, "Every time I think about a few of those restores, I thank LiveVault. If we were to lose that information, I don't know what we would do. With LiveVault, I was able to quickly recover all of the lost information in less than five minutes."

"When I tell people about the benefits of this service, they don't believe me, because it sounds too good to be true," said Lewis. "LiveVault guarantees the integrity and restorability of our data. I would recommend this service to anyone — it's the best that I've ever seen."

Farrell Fritz, Leading Long Island Law Firm
For Farrell Fritz, P.C., one of Long Island's largest and most respected law firms, document control and management is their lifeline. Losing them is their worst nightmare. As with any other law firm, Farrell Fritz has vital data stored on its servers, such as legal documents, e-mail and file attachments. If anything were to happen to this data, it would take hours or days for Farrell Fritz to recreate it.

"LiveVault online backup & recovery met all of our criteria," said Ercolano. "It continuously saves all changes to an offsite vault, so we can recover all of our information up to the minute of a disaster. The service is easy to install, requires no IT maintenance, and it is cost-effective—plus we know that our information can always be recovered. We also know that we can trust LiveVault with our information."

"The great thing about this service is that it's like a 'Restore For Dummies,'" said Ercolano. "The service is that easy. With LiveVault, I am confident that no matter what happens to our servers, our electronic data will always be fully recoverable, in just moments."

McCeney & Martin CPA's, LLC
McCeney & Martin Certified Public Accountants, LLC is a small CPA firm based in Franklin, Tenn.

"We used to back up our data to tape each night, but we soon realized that our business was extremely vulnerable to data loss," said Philip Martin, principal of McCeney & Martin. "We never verified that the backups were being done correctly, and we never arranged to get our tapes offsite. If a fire or flood hit our building, all of our electronic data would be gone and our business would have to face the consequences."

"Insurance doesn't cover the one thing that my business needs to stay up and running following a disaster," said Martin. "We can always relocate our place of business, but our data is irreplaceable. Therefore, we need a way to protect it, no matter what."

"What we like about LiveVault is that it requires no effort on our part and provides us with a much higher level of data protection," said Martin. "With tape backup, we had to manually perform the backup operation each night. However, LiveVault works automatically in the background and on a continuous basis meaning that our data is always backed up and recoverable."

"One time I had to find a tax return file, and it took me an hour and a half to find that one file on the backup tape," said Martin. "With LiveVault, I can easily restore that same file with just a couple of clicks."

Most importantly, though, LiveVault provides McCeney & Martin with a peace of mind. "I can't fathom the ramifications if we were to lose our data. We might as well close up shop," said Martin. "With LiveVault, I know I don't have to worry about that. Our data is always backed up and kept secure offsite, meaning even if we were to suffer a hardware failure or physical disaster, we'll still be able to carry on with all of our customer data intact."

Nolensville Family Medicine
Nolensville Family Medicine is a 13-person medical practice based in Nolensville, Tennessee, a suburb of Nashville. Nolensville Family is a state-of-the-art medical practice and is now maintaining its patient records, claims and appointments electronically.

Until recently, Nolensville Family used tape-based backup to protect its data. Unfortunately, this form of data protection did not adequately meet HIPAA regulations, as it was unreliable and could not ensure that the company's data would be fully recoverable in the event of a disaster.

"Tape was such a hassle for us," said Cissy Mangrum, practice manager for Nolensville Family Medicine. "Oftentimes when we backed up data, we would get an error message, or later find out that the tape didn't back up correctly. Under HIPAA, we are required to have a backup system that is completely recoverable. Tape just wasn't cutting it."

"Once we saw how LiveVault worked, we knew it was the perfect solution for our business," said Mangrum. "LiveVault easily backs up our data and guarantees the recovery of it, putting our minds at ease over complying with HIPAA."

"No matter what happens to our server, LiveVault ensures that our data is always safe and recoverable," said Mangrum. "That not only gives us peace of mind, but is also reassuring to our patients, as they know their medical records are always protected."